Reply to "Customer Received Broken Cookies!"

cookiesandcreamNibbler

Hi Laegwen, in hindsight I do feel this customer did not deserve the replacement cookies after being rude to me in her email. Yes she did rip me off but she won't be receiving my services again . Being polite isn't that difficult if there is a problem, you can always work things out but being rude just makes things ugly and unpleasant all around. I am new to Etsy and building my portfolio and feedback is very important at this stage, potential customers will want to read reviews from the past and form a decision as to order from me or not. If this had happened further down the line, then I wouldn't have been so worried about a bad review. From hereon, I will not let this happen to me again!

3/19/1612:29 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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