Cookie Bakes & Cakes posted:thank you very much Julia I will have to do that in future I didn't even know it existed ha ha ...I am just not having any luck I have tried the transfer with tissue with no success, and for some reason I just can't use the downloads they are installing but I am not able to do anything it just keeps coming up on both phone and ipad ...can't open back camera ??
It sounds like something might be wrong with your phone/iPad configuration - you ought to be able to download that app. I have it on my iPad and it was super easy to get there. Why not take the phone to your local Apple store for some tech help?