I might have missed something, but I cant see how, other than email, I can get alerts to any comments under my clips. Through email I have to switch between the email programme and Cookie Connection in order to respond to them. Similarly for comments under other members' clips which I've commented on. Is there any way I can get these to appear in my alerts, so I can directly link to the clip in order to respond - or to see all the comments listed in one place?
No, I don't think you missed much of anything. However, you seem to have asked two questions: (1) Do I have to jump back on the site from email to respond to comments? Or is there a shortcut? and (2) Can I see all comments in one place?
Let me try to tackle these questions one at a time.
(1) Right now, any comments on your clips (or comments on topics you're following, as selected in the upper right of the topic/post) would be sent to you as email notifications, rather than appearing under "Alerts." However, you can reply to all site notifications directly from email without having to link through to the site. Simply respond in the area above the line indicated in the email (see image below) and your comment will automatically be sent to Cookie Connection and posted in the right place. This eliminates having to jump back and forth between email and site.
(2) Right now, only calendar and chat reminders and likes on posts get reflected in "Alerts". There is no one place to see all comments together. However, I have submitted this idea to our tech guys (Hoop.la) in the hopes that they will develop this functionality. Though . . . there has to be enough interest from other site managers (like myself) for Hoop.la to invest in such development. I'll keep you posted, as I think it would be a great enhancement.
But for now, you can save some time just by responding to notifications from email. Hope I've helped a bit.
P.S. I just heard back from my site support. They basically said they have plans to expand "Alerts" in the future; they just can't say exactly when, as these enhancements haven't yet hit their development schedule. I will let you know more as I learn more.
Thanks for this Julia. I've been using the links in emails - I have lazy fingers, and wondered if there was a way to not have to sign in from here (email) but recently it hasn't been asking me to anyway!
No, that's the fastest way to respond to comments right now. If they change anything with the alerts, I'll let everyone know.