Color from Icing on Lips and Mouth

Hi there. I have problem. I want to know what you all can suggest. 

As long as I've been working in this business, I just got a complaint from one of my customers. She sent me a pic (which I attached here) that her kid ate my cookies, and all the icing color got stuck on the lips and tongue. She had to wash twice to clean it.

She was afraid that I’m using cheap colors that have an effect like that.

I explained that it's ok because I'm using food-grade color. I’m here to ask: is all coloring like this? Or do I have a problem with my icing? I’m using AmeriColor. Is it ok? Or am I worrying too much?

Of course, the way children eat and adults eat are different - a little bit messy. 

Thank you.

Food Coloring on Kid's Face

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I also use americolor. I’ve never had a customer complain about it, but I will often warn them that their tongues may get dyed if I’m using really saturated colors (navy seems to be particularly likely to dye things). Maybe remind your customer that the same thing happens when a kid eats a lollipop.

Aproned Artist posted:

I also use americolor. I’ve never had a customer complain about it, but I will often warn them that their tongues may get dyed if I’m using really saturated colors (navy seems to be particularly likely to dye things). Maybe remind your customer that the same thing happens when a kid eats a lollipop.

Thank you for responding. I explained the same thing like that. It’s same with lollipop which is only sugar and food color. I’ve never had a complain before this. It happened when she gave my cookies to her kid as a snack at school, and got warning from teacher because the color cover his lips and tongue like a cheap lollipop. I feel like it same with all the icing cookies outside. I just wondering if my icing techniques are wrong. 

If you use a large amount of coloring in your icing (i.e., to get saturated colors), then, of course, it is going to stain lips and tongues. Staining just comes with the territory. As to whether it's okay for kids to eat large amounts of artificial food coloring, that is another question . . . there is concern among many (in health professions) that it is not. I am not a doctor, and cannot comment on how much is too much, but, if you have customers concerned about the use of artificial colorings, then you should consider using natural food colorings. They too can stain, but at least parents have the assurance that their kids aren't consuming too many chemicals.

Julia M. Usher posted:

If you use a large amount of coloring in your icing (i.e., to get saturated colors), then, of course, it is going to stain lips and tongues. Staining just comes with the territory. As to whether it's okay for kids to eat large amounts of artificial food coloring, that is another question . . . there is concern among many (in health professions) that it is not. I am not a doctor, and cannot comment on how much is too much, but, if you have customers concerned about the use of artificial colorings, then you should consider using natural food colorings. They too can stain, but at least parents have the assurance that their kids aren't consuming too many chemicals.

Thank you for helping me. Never have a complain before, that’s why when it happened I become more careful, but can’t avoid for the icing to dye lips/tongue, espesially if I paint a cookies on the icing. 

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