The Business of Cookies

Featured Topics

I KNOW YOU’VE GOT WHAT IT TAKES , so don’t delay! The deadline for casting in my televised 3-D cookie art competition is fast approaching (May 1)! Remember: if you enter, you have a chance to be on TV and to also win part of the $5000-plus (cash and product) prize pot, awarded to first, second and third place winners! To read more about the competition, click here . To be considered for casting, just follow this simple two-step process: (1) Register to enter my 3-D cookie art competition...Read More...

You Won't Want to Miss This Chat!

Julia M. Usher
Ha! Made you look! And, boy, am I glad you did! Our next live chat - a continuation of our CookieCon 2019 Speakers Series - is just under a week away, so listen up! Yes, our chat on April 13 (10 am central) is with none other than Shannon Heupel, CookieCon 2019 core presenter and founder of Artfully Designed Creations, one of the first cookier-owned cookie stencil enterprises. Shannon had quite the ripple effect at CookieCon . . . nearly everywhere anyone went, word of her very clever...Read More...

The Judges for Julia M. Usher’s Cookie Art Competition™

Julia M. Usher
Hello, everyone! I trust you've heard by now about my cookie decorating competition?! If not, it's called J ulia M. Usher’s Cookie Art Competition ™, and it's being held this year at the Show Me Sweets Show in my hometown of St. Louis, Missouri, USA on July 13-14, 2019! Its aim is to celebrate our amazingly talented cookie community and to help cookiers take their skills to the next level! People sometimes panic at the sound of "competition", but I like to remind them that winning top prize...Read More...
REALLY incredible news, everyone! The poster pretty much says it all, but for more of the exciting details, please read my related blog post here . For more competition and registration info, please also visit my competition page on the Show Me Sweets site . (Lastly, please note that my competition includes BOTH 2-D and 3-D categories, both with great prizes, but this opportunity only relates to the 3-D category.) I can't wait for you to meet me in St. Louis, as the saying goes! BTW, if you...Read More...
Last Reply By CHELY Morales · First Unread Post
Hi, all, I've been receiving an unusually large number of questions about how members can edit or delete their own content. It's super important for you to know how to do this, as I typically do not edit posts for people, unless I happen to see a misclassified image or other typo. It can also take me several hours to days to respond to site inquiries like this, as I work several other jobs. That being said, your surest bet for getting a quick answer is to familiarize yourself with our site...Read More...
Last Reply By Mas Galletas · First Unread Post
Hi, all, regrettably, I've recently had to delete some images from challenges and other areas of the site due to lack of compliance with Rule #8 of our posting guidelines, which states that artwork (including characters, from Disney, Hasbro, etc.) cannot be copied and posted here without permission from the creator : http://cookieconnection.juliau...READ-BEFORE-YOU-POST In response to those deletions, some members have asked me why so many licensed character cookies exist on the site,...Read More...
Last Reply By Julia M. Usher · First Unread Post
We all have different message-reading tastes, so Cookie Connection has been designed to allow for everyone's individual differences! The site's default email and onsite alert notifications are set to show you most of the site info that you could get notified about, just so you're aware of the site's full functionality. But I recognize that this amount of info may (or may not) be overkill for you. That said, I recommend that you edit your "Notifications" settings as soon as you join the site...Read More...
Read in Japanese (日本語はこちらから) (Last Translation: August 25, 2017) ________________________________ Hi, all! Before posting images or videos to the Clips area, please review the site's Terms of Use , as well as all of the following posting rules. They are designed to give your images more visibility on the site, to make sure artists are given proper credit for design inspiration and/or source artwork, and to avoid copyright violations. I'll start with the easy cataloging stuff first . . . 1.Read More...
Last Reply By Icingsugarkeks · First Unread Post


Retail Shelf Life of Cookies

Moondance Cookies
Question: If you do NOT use preservatives in your sugar cookies, what do you tell people is their shelf-life? I recently started selling my cookies at a cakery; all are individually heat-sealed in cello. I do not use preservatives; I've always told people that my cookies are best eaten within three weeks of purchase. I have had friends admit that they waited three months to eat them; they claimed the cookies still tasted great, their only complaint is that the cookies were rock-hard at that...Read More...
Last Reply By Julia M. Usher · First Unread Post

Cottage Food Operations and Meringue Powder

Forum: Legalese
Hi! I am hoping/trying to set up a Cottage Food Operation (CFO) in California for my cookies. I thought I had everything lined up, and have just been told that California doesn't allow meringue powder (or similar) in icing. I have truly cried, it makes me so sad! And I have heard this is not unique to California. It makes absolutely no sense to me that it is allowed in a professional kitchen and not in a home kitchen. Professional kitchen rental is just too expensive for a startup...Read More...
Last Reply By Tracey @ Creative Cookies 'n More · First Unread Post

Business Email and Website

I would like to ask advice about getting a business email address and setting up a business website for just a presence at this point. I don’t have any income at this point and was looking for a free business email and a free website. Any help would be great. I needed to survey the cookie community. Should I set up a Facebook business account? Not that great at technology. Thanks to all who contribute.Read More...
Last Reply By Julia M. Usher · First Unread Post

Dummy Display Cookies

Hello! Has anyone made dummy display cookies before? I would like to make Christmas cookie platters for display ahead of time, but also preferable that they can be used for 2 or 3 years. I was thinking of using a hard gingerbread-type dough that will last (e.g., like @Teri Pringle Wood's keepsake cookies), but am wondering if there is anything else that can be used? Has anyone done this? Does anyone have ideas? I worry if I would use Styrofoam (airbrushed the right colour) that...Read More...
Last Reply By Bakery 325 · First Unread Post
Good afternoon, cookie friends. I am struggling with this and need some advice. I have a former high school classmate of mine who is "Facebook crazy". I do think she spends all of her free time on the thing. My issue is that she is constantly sharing photos of other cookiers' work to my business Facebook page with accompanying messages like "thought of you..." or "how about something like this?" I want to allow customers to post messages to my page, but I am uncomfortable with friends...Read More...
Last Reply By CookieNovice · First Unread Post

Royal Icing Tested

Hello! I’m working on starting up my cookie business in Arizona since we just got stationed here. Unfortunately, my royal Icing has to be tested for pH and water activity to see if it’s potentially hazardous. Has anyone had this done successfully? Or is it a lost cause. I’m sending mine to a lab next week, but if it does not pass what can I do?Read More...
Last Reply By pip · First Unread Post

Dealing with Price "Negotiators"

Forum: Pricing
Hi, everyone - I've searched a bit on the site but haven't quite found what I'm looking for, so I hope it's ok I'm creating a new post. I started doing cookies about a year ago and it's going well. I was surprised how many people were willing to pay what I charge in my area, which is very rural. However, I still get a few people here and there who want to negotiate on price. My system 8 times out of 10 is that I charge $45 per dozen for a mixture of designs. They pick the theme, I design the...Read More...
Last Reply By Julia M. Usher · First Unread Post

Getting Discouraged

So I opened my Etsy shop right before Thanksgiving and two days ago I got my first order. I was so excited...and then everything that could go wrong did. For some unknown reason, my cookies spread when they usually don't. (even chilled) Then I had overflow and shaky hand syndrome. To top all that off I ended up with craters in my eyes. Oh yeah, can't forget the color bleed that has never happened to me before! Needless to say, I have to start all over. Thankfully I gave myself enough time...Read More...
Last Reply By Julia M. Usher · First Unread Post

Christmas Show

So I've been up and running as a legal business from my certified home kitchen since April. Sales started super slow but have been picking up the past three months. But I need more sales to meet my financial needs and actually profit. I've tried participating in a few craft shows and the last was a total bust. I've already paid for a spot in a local show at the beginning of December and I'm wondering what products you guys think would sell best? I also do cakes and other baked goods as well.Read More...
Last Reply By Julia M. Usher · First Unread Post
Hi, I’m a new mom to a 7 week old. I haven’t accepted any orders since July to give myself a maternity leave. I’m no longer working my 9-5, and I would like to begin making treats full time. However, being a new mom is exhausting and I’m worried about reopening too soon and being unable to keep up with orders. Ideally I thought I’d have a routine by now and could reopen, but my daughter has no schedule, things are still a bit chaotic and I’m receiving inquiries for orders in November and...Read More...
Last Reply By Julia M. Usher · First Unread Post

Using Other People's Designs

Forum: Legalese
Terry H.
Hope I'm posting in the right place. It's my eventual goal to have more of my own cookie designs but right now I sometimes use designs dreamed up (really I should say, painstakingly crafted) by other cookiers. I assume that if someone posted a tutorial on how to make their cookie, then they are okay with other people using their ideas. But what is the etiquette on using someone else's design, especially if you sell the cookies? Should I contact each person, where possible and ask for...Read More...
Last Reply By Julia M. Usher · First Unread Post

Deals with Other Business Owners (Cross-Promotions)

Hi there! I wasn't sure exactly how to title this question, so I'm sorry if it is unclear. Basically, I have someone who would like to purchase individual cookies from me, in order to promote their own business. They'd be handing out cookies along with their business card. She asked about this several weeks ago, and I think it'd be really great since we'd both be sort of helping each other out. I told her my prices and she said she'd let me know. Well, that was back in May, and no word...Read More...
Last Reply By Julia M. Usher · First Unread Post

Bad Product

Terry H.
So, I just gave out some truly terrible cookies. I've been having a nightmare of a time with RI this whole last month. Multiple batches had grease spots so I switched meringue powders, only to find CK very grainy (literally pulling grains of sugar out of the tip!). I also tried several different recipes, etc. I finally found LilaLoa's survey on butter bleed and followed her solution: which is, fans. I laid the cookies out to dry with 3 - 4 fans blowing in the room. (Also because my...Read More...
Last Reply By Julia M. Usher · First Unread Post

Heat and Royal Icing

Hi, all! I hope this hasn't already been asked . . . I did an advanced search and couldn't quite find the topic I was looking for, but please feel free to direct me if there's already a thread addressing my question. I'm wondering if anyone has had any experience with leaving cookies decorated with royal icing in a hot car for part of the day? I have an order that I'll be sending with my mother in law, but before they get to their final destination, they may have to sit in her car for a few...Read More...
Last Reply By Emily's Custom Confections · First Unread Post

Freshness and Packaging

Hi, all! I have been making gingerbread biscuits here in 🇦🇺. I sell them at the local farmer's market and at different businesses. I have had a few issues with the freshness of the biscuits. I have them in clear poly bags and tie with ribbon, but I want to change it. How do you keep them fresh? How long do they last, and do you recommend heat sealing? Thank you.Read More...
Last Reply By Julia M. Usher · First Unread Post

September Pop-Up Help!

Hi everyone! I am a brand new cookier here I’m So. Cal. And I am going to be attending my very first pop-up event in September. I have no idea what I should offer in terms of purchasable sets. I was thinking back to school (maybe a last-minute gift for teachers), fall and maybe Halloween ones. I am not sure what to offer. Any advice, tips or tricks!! Thank you!! KristinRead More...
Last Reply By Terry H. · First Unread Post

Packaging Cookies for Store Sales

Felicia Nelson
I will be doing an online business real soon. There will also be a local store opening soon in my area, so I will be putting some of my cookies in the store. My question is: what is the best way to keep a cookie fresh for store sales? The size of the cookie will be 4x6 inches. The cookie will have royal icing on it. Can I wrap the cookie in a food-safe sealed plastic bag? Can it be refrigerated? I will be making them for the holidays, and they will be pre-ordered. Thank you.Read More...
Last Reply By Crystalmamacookie · First Unread Post

Where to Find Nice Cookie Boxes in Canada?

Hi, folks! I've searched the forums and didn't really see anything on this topic, so I'm hoping some fellow Canadian cookie decorators can help me out! I am looking for some nice looking, windowed, cookie boxes. I love the BRP Box Shop boxes, but the shipping to my location is almost double the cost of the boxes themselves. I am currently using pie boxes from Bulk Barn but they are often too small and do not have a window. Any suggestions? I'm open to ordering online as long as the shipping...Read More...
Last Reply By emilymader · First Unread Post

General Packaging Advice

Hello! I'm new to the forums and new to the cookie business (custom decorated sugar cookies with royal icing). I'm really struggling with figuring out the best way to package my cookies and was hoping to get some advice on how others do it. I've searched the forum and have some good ideas, but have a couple of specific questions I couldn't really find an answer to: 1) I purchased a heat sealer and have been individually wrapping my cookies for orders where they'll be handed out individually...Read More...
Last Reply By Emily's Custom Confections · First Unread Post

Starting Out and Often Buying Cutters

Forum: Pricing
Hi everyone! I am new to the cookie business world. I have a Facebook page and since I created it a few months ago, I've had 5 orders! My pricing guide is the same as Sweet Sugarbelle (I just created my own document with my own logo but used all her prices) but I'm struggling with constantly having to buy cutters, sine I'm just starting out. I recently purchased the 101 cutter set from Wilton, which has helped a lot, but each project seems to...Read More...
Last Reply By Econlady · First Unread Post