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Commercial Convection Oven Woes

I'm using a commercial convection oven for the first time, and I am having an issue with my cookies browning on the edges but the centers of the cookies are opaque! I have rebaked several pans of cookies today - it's so frustrating!

I have checked the oven temp. And it is accurate. I chill the dough, rotate the pans . . . why is this happening?

Thanks !

Last edited by Julia M. Usher
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