Reply to "Customer Received Broken Cookies!"

My Cookie ClinicGobbler

I understand your stress and predicament. I agree that you need to either refund the customer for the cost of the broken cookies or send replacements. To avoid having to deal with the breakage issue, I only sell cookies to local customers and they either pick up the order or I deliver and charge mileage. Also, preparing a package for shipment requires shipping materials which is costly and packaging takes precious time. When I receive an inquiry from someone who is not local, I suggest they search online for a cookie decorator in their vicinity. Good luck! Joan-My Cookie Clinic

3/17/162:08 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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