Hi, @Pattyspleasures, (cc @Julia M. Usher) I would like to add that you can turn on the notifications for the live chats in your settings.
You need to:
- Click the Hamburger icon mentioned by Julia (I am viewing from a mobile device)
- Click on your name
- Click Personal Setting in the list that will appear
- Click go here under Default Notification Preferences (in this panel you will also see the Time Zone Assigned To You, which affects at what time the chat starts*)
- You are now in Notification Settings. Choose how would you like to receive your notifications (mail/on-site alert) and update. Then click Primary Notifications (next to Settings)
- Now check the boxes to configure the instant notifications you would like to receive. You will find New Live Chats and Upcoming Live Chats among the options
- Click “Submit” and you are done.
If I remember well, when you’ll click on the live chat notification (it will appear in the Alerts) you will be redirected to the Live Chat. I just turned on the Live Chat notifications, as I missed the latest one with Thomas Blake although I was active on the site... but I lost track of the time watching cookies and reading comments!!!🤦♀️
*Also, the time of the live chats will be listed based on your time zone. The site will automatically detect your time zone whenever you log in and will ask you to update it every time it changes, so you don’t have to calculate the time difference from 10 a.m. CT (when the chats are usually scheduled.) As you can see in the pic below, my time zone is +12 from CT (you can compare with Julia screenshot) and all the chats are listed at 22:00 (my local time.)
