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Reply to "Super New Features - The @Mentions Release!"

pip posted:

@Cookies Fantastique

Hi Carol.  I'm just trying to see if I can get this to work for me.  It looks like it'll work, you're in pink....isn't that your favorite color?  

 OK, I'm gonna send this and see what happens. 

Pip

@pip

Hi Pip, I'm trying this right back at you.  Not sure what the symbol is after your name as your name doesn't show up in pink.  You are not in pink so I'm guessing this won't work. Arg...

NOTE: THE FOLLOWING COMMENTS ARE FROM JULIA . . .

@pip - Testing for Carol. @Cookies Fantastique, Hi! You seem to be having trouble with the tagging feature, and I would like to understand why for purposes of troubleshooting, if needed. I just tagged Pip, without any difficulty, above. Again, hit "@", which will change to emboldened font, then start typing in the person's name. When I did the latter for "pip", I got the following dropdown menu . . .

Pip

I then selected the last option in the list; when I did this, her name inserted into the text above, and turned pink to indicate her name is hyperlinked to her profile.

If you continue to have troubles, please contact me with some screen shots of what you see as you go through the process, the name of your device, and the browser (and version) you are using. Any issue may be device-related, but I don't want to report any troubles to my tech team until I am sure you've gone through the above steps. Thanks!

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Last edited by Julia M. Usher
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