Hello, all! I recently purchased my second container of Genie’s Dream meringue powder. Did the ingredients change? My first container smelled and worked wonderfully with my recipe and this container doesn’t smell good and I have had trouble with my recipe. Any thoughts? 

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I have never tried Genie's Dream meringue powder but have been considering ordering it due to the rave reviews I see! I am anxious to get back to cookies after nearly a 3 year break due to 2 moves and some serious health issues so I can't wait to hear what other's have to say about their experience!

 

Hi, @mommacx3@Creative Cookier, the creator of the wonderful Genie Products, is a long-time member of our community here, so I have tagged her so she can respond to you directly. Being a producer of products myself, I always appreciate when people come to me directly and privately to resolve any issues they might be having. Things can happen in the manufacturing process from time to time (as in anything in life), and most always they are readily resolved through an email or phone call. Voicing concerns here on Cookie Connection is okay to do, but, because of all I've mentioned, I caution people to be careful about doing so out of respect for the hardworking members who serve us with their products and services. Too often small issues can be amplified beyond significance in public forums. Thank you!

@Bunnymom, I have used Ginny's Genie's Dream, and it has worked wonderfully for me, though I am not a regular user because I mostly make my icing from scratch.

mommacx3 posted:

Hello, all! I recently purchased my second container of Genie’s Dream meringue powder. Did the ingredients change? My first container smelled and worked wonderfully with my recipe and this container doesn’t smell good and I have had trouble with my recipe. Any thoughts? 

Hi!

I am the creator of Genie's Dream.  Not sure what is up as we have had absolutely no change in recipe or supplier chain. The only thing different is our pretty new labels.   

Please private message me the lot number on your tub so I can follow up on your concern. I normally make a batch of icing from every lot as quality assurance.

Please be sure you are storing it in a cool dry place away from strongly scented products. It can absorb odors from surrounding things if not properly stored.

As you may or may not know, Genie's Dream, Creative Cookier, is a vast empire of two, Doug and myself. It is of the utmost importance to us to keep what made Genie what it is exactly the same. As a cookier and member of this community, that’s my responsibility.

Also, please feel free to reach out to me privately at any time you have a concern or comment, as we value our customers' input.

I look forward to hearing from you so we resolve your concern.

Ginny

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