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Originally Posted by Susan:

I'm trying to change my name to include my cookie business, but I can't get it to change.  Any suggestions?

Hi, great to see you here!

 

This should be a pretty easy change. Simply click on your profile icon in the upper right of the site (you must be logged in for it to reveal). Then click on "Edit Profile". The attached menu will appear. Simply edit the Display Name field. When you are done, be sure to scroll ALL the way down the page and click "Update Profile" (in the bottom right) to save your changes. I just changed my display name and changed it back successfully, but if you have further troubles after reading/doing this, then please send me screen shots of what you're seeing in order for me to better diagnose the issue. 

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  • Editing Display Name: Be Sure to Save Your Changes at the Very Bottom of the Page!

I'll check with my site support people and see what they have to say about this. I am not experiencing the same trouble, so I can't advise. They are usually very good about responding very quickly, so I'll get back to you as soon as I hear. Thanks!

OK, I worked some behind-the-scenes magic! 

 

All members should be able to edit their display names now, as described above. Please give it a shot and let me know if you have any more troubles. Thanks!

Originally Posted by Julia M. Usher:
Originally Posted by Susan:

I'm trying to change my name to include my cookie business, but I can't get it to change.  Any suggestions?

Hi, great to see you here!

 

This should be a pretty easy change. Simply click on your profile icon in the upper right of the site (you must be logged in for it to reveal). Then click on "Edit Profile". The attached menu will appear. Simply edit the Display Name field. When you are done, be sure to scroll ALL the way down the page and click "Update Profile" (in the bottom right) to save your changes. I just changed my display name and changed it back successfully, but if you have further troubles after reading/doing this, then please send me screen shots of what you're seeing in order for me to better diagnose the issue. 

OK, I worked some behind-the-scenes magic! 

 

All members should be able to edit their display names now, as described above. Please give it a shot and let me know if you have any more troubles. Thanks!

Originally Posted by Susan at Sweet William's Cookies:

Thanks Julia!  It worked perfectly this time.  Thanks for your help!

My pleasure! Thanks for tipping me off to this issue!

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