So I went live with my Etsy shop on Thanksgiving Day. I got my first two orders not long after. One package arrived, the other did not. Thank you for that happy customer USPS!
When I sent out my first two orders I packaged up a cookie for myself with the plan to taste test along with the customer when they received their package. Not like on video chat or anything, but I would eat it the same day they got the packaged delivered. (Hope that made sense lol)
Anyway, back to the problem. The first package did not arrive. So today I tasted the cookie I had put aside for testing because I just HAD to know if it was still fresh. Since I'm just starting out I didn't use any special packaging bags. I used just plain old Saran Wrap. Long story short, they were way harder than I wanted them! I bet you guys are NOT surprised by this but I was. *grin*
I don't like hard cookies . . . at all. I prefer a bit of chew and a bit of soft. I use a glaze instead of royal icing as well. They get really good reviews so I want my customers to experience the cookie the way they are supposed to and pay for.
So on to the question. Sorry for the long build-up but you had to have the backstory! lol
What I really need to know is which option is the best for keeping my cookies as fresh as possible during shipping? I hear about poly bags vs. cello bags, shrink wrap vs. resealable bags, etc.
Right now I can't afford what I think is the best option which would be the shrink wrap and impulse sealer method. I have to work my way up to that expense. I was thinking about using the cello bags with the ribbon, but since my tester cookie didn't hold its freshness, I'm worried the cello bags tied that way will not either.
If anyone can offer me some advice I'd be very appreciative. I just got a call from one of the above-mentioned customers and they want 5 dozen assorted cookies. I went to a dinner party, and they loved the cookies so much they wanna hire me to do event cookies. This is all moving way faster than I thought it would, so I'm feeling the pressure. Still loving it, but man I need to clone myself to get everything done!
Help! Someone . . . anyone. lol